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SCREWKART(screwkart.co.uk TERMS & CONDITIONS FOR THE SUPPLY OF GOODS

1. IMPORTANT PLEASE READ BELOW

Please read these terms and conditions of the contract carefully before you submit your order to us.

1.1 When you buy from us you are agreeing that these terms and conditions shall apply to the contract. Please read these terms carefully before you enter into a contract with us. Nothing in these terms affects your legal rights as a consumer.

1.2 Screw Kart (“Us”, “We”, “Or”, “Our”) operates the www.screwkart.co.uk

1.3 You can contact us by telephoning our customer service team at  or by emailing us at sales@screwkart.co.uk

2. WHERE TO FIND INFORMATION

2.1 You can find everything you need to know about us and the goods we sell on our website, www.screwkart.co.uk, or from our sales staff before you order. We also confirm the key information to you in writing after you order, either by email, in your online account, or on paper.

3. ACCEPTANCE OF ORDER

3.1 Acceptance of your order will take place either when we contact you informing you of acceptance or when we accept the order by dispatching the goods to you.

4. SOMETIMES WE REJECT ORDERS

4.1 Sometimes we reject orders, for example, because goods are out of stock, because we can’t verify your age (where a product is age-restricted), because you are located outside geographic delivery areas or because the goods were mispriced by us. When this happens, we let you know as soon as possible and refund any sums you have paid.

5. WHEN WE CHARGE YOU

5.1 We will charge you at the time you order on our website and otherwise we will seek payment on receiving your order. You will own the goods once we have received payment in full and dispatched them to you.

6. WE PASS ON INCREASES IN VAT

6.1 If the rate of VAT changes between your order date and the date we dispatch the goods, we adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.

7. DELIVERY

7.1 As applicable the costs of delivery will be as told to you over the telephone, on our website, or told to you in the course of email exchanges. Please note that delivery may be made in installments.

7.2 We will deliver the goods to you as soon as reasonably possible after the day on which we accept your order. If we are unable to deliver the goods within 30 days after the day on which we accept your order, we will inform you of this. You will be free in this case to cancel the contract and we will reimburse you in full as soon as possible and in any event within 14 days of cancellation.

8. WE’RE NOT RESPONSIBLE FOR DELAYS OUTSIDE OUR CONTROL

8.1 If our supply of the goods is delayed by an event outside our control, such as for example (a) acts of God or natural disaster; (b) epidemic or pandemic; (c) terrorist attack, civil commotion or riots; or (d) interruption or failure of a utility service including the internet, then we will contact you as soon as possible to let you know and do what we can to reduce the delay. We will not compensate you for the delay, but if the delay is likely to be substantial you can contact our Customer Service Team to end the contract and receive a refund for any goods you have paid for, but not received, less any reasonable costs we have already incurred.

9 RETURN POLICY – YOUR RIGHT TO CHANGE YOUR MIND AND CANCEL THE CONTRACT

9.1 For most of the goods we sell, UK-based consumers have a legal right under the 2013 Regulations to change their mind about their purchase (and so cancel the contract) and receive a refund of what they have paid for it, including the delivery costs. This is subject to some conditions, as set out below.

9.2 When you can’t change your mind. You can’t change your mind about an order for:

9.2.1 Goods sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;

9.2.2 Goods that are made to your specifications or are clearly personalized; and

9.2.3 Goods that become mixed inseparably with other items after their delivery.

9.3 The deadline for changing your mind under the 2013 Regulations. If you change your mind about the goods and wish to exercise your right to cancel under the 2013 Regulations you must let us know no later than 14 days after the day we deliver the goods to you. If your purchase is split into several deliveries over different days, the period runs from the day after the last delivery.

9.4 How to let us know. To let us know you want to cancel your purchase under the 2013 Regulations please let us know by doing one of the following:

9.4.1 Phone or email. Call Customer Services at **** or email us at sales@screwkart.co.uk. Please provide details of the order number, what you bought, when you ordered or received it, and your name and address.

9.5 You have to return the goods to us. You have to return the goods (and any free gifts provided with them) to us within 14 days of telling us you have changed your mind. Returns are at your own cost and goods are subject to handling costs from 10% to 40%.

9.6 We reduce your refund if you have used or damaged the goods. If you handle the goods in a way that would not be acceptable in-store, we reduce your refund, to compensate us for its reduced value. For example, we reduce your refund if the condition of the goods is not “as new” if the branded packaging is damaged, or if accessories are missing. In some cases, because of the way you have treated the goods, no refund may be due.

9.7 When and how we refund you. If you tell us you’ve changed your mind about goods that haven’t been delivered or in respect of goods that we have agreed to collect from you, then we will refund you as soon as possible and in any event within 14 days. If you’re sending the goods back to us, we refund you within 14 days of receiving them (or receiving satisfactory evidence that you’ve sent them to us). We will refund you by the method you used for payment. We don’t charge a fee for the refund.

10 WE CAN MAKE CHANGES TO THE GOODS

10.1 We, or the manufacturer, can always change the goods:

10.1.1 To reflect changes in relevant laws and regulatory requirements; or

10.1.2 To make minor technical adjustments and improvements. These are changes that don’t affect your use of the goods.

11. WE CAN SUSPEND SUPPLY (AND YOU HAVE RIGHTS IF WE DO)

11.1 We can suspend the supply of goods. We do this to (a) deal with technical problems or make minor technical changes, or (b) update the goods to reflect changes in relevant laws and regulatory requirements.

11.2 We contact you in advance to tell you we’re suspending supply unless the problem is urgent or an emergency. If we suspend supply or tell you we’re going to suspend supply, for more than 14 days you can contact our Customer Service Team to end the contract and we’ll refund any sums you’ve paid in advance for the goods you will not receive.

12 LIMITATION OF LIABILITY

12.1 To the maximum extent permitted by law, Screw Kart accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the website or any information contained therein. Users should be aware that they use the website and its Content at their own risk.

12.2 Nothing in these Terms and Conditions excludes or restricts Screw Kart's liability for death or personal injury resulting from any negligence or fraud on the part of Screw Kart.

12.3 Nothing in these Terms and Conditions excludes or restricts Screw Kart's liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the website.

12.4 Whilst every effort has been made to ensure that these terms and conditions adhere strictly to the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid, or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

13. WE USE YOUR PERSONAL DATA AS SET OUT IN OUR PRIVACY NOTICE

13.1 How we use any personal data you give us is set out in our Privacy Notice which can be accessed via www.screwkart.co.uk/privacy-policy